Free Shipping
Free Worldwide Shipping
Every RINOVA order ships free and fully insured from our atelier in India to your door — carefully packaged and tracked the whole way.
- Free on every order — no minimum spend, to most countries worldwide.
- Fully insured — covered from the moment it leaves us until it's safely delivered.
- Signature on delivery — for your security, orders require a signature on arrival.
- Tracked end to end — you'll receive tracking as soon as your order is dispatched.
- Discreet packaging — plain, unbranded outer boxes with no jewelry identifiers.
In-Stock Pieces
Dispatched within a few business days, then typically a few days in transit via express courier.
Custom & Bespoke
Crafting takes longer — we confirm a timeline with you before production begins.
- Set by your country — import duties, VAT/GST and customs fees are determined by the destination country, not by us.
- Paid by the recipient — unless stated otherwise at checkout, these charges are the buyer's responsibility.
- Customs may contact you — the courier or customs office may reach out to collect payment before release.
- Check before you order — we recommend confirming your country's import rules and thresholds for jewelry.
- Full documentation — every shipment includes an accurate invoice and diamond certification for smooth clearance.
Shipped With Care
Fine jewelry deserves careful handling. Every RINOVA order is inspected, securely packed and insured before it leaves our atelier — so it arrives exactly as it left us.
Do you ship to my country?
We ship to most countries worldwide. If your destination isn't available at checkout, contact us and we'll check what's possible.
How do I qualify for free shipping?
Free shipping is included on every order — there's nothing extra you need to do.
Can I track my order?
Yes — tracking details are emailed as soon as your order is dispatched, with updates until delivery.
Who pays import duties?
Duties and taxes are set by the destination country and are normally payable by the recipient.
What if my package is lost or damaged?
Every order is fully insured. Contact us straight away and we'll investigate and make it right.
Can you ship to a different address?
Yes, but for security we may verify the request. We can't ship to PO boxes — a physical address is required.