Yes. Every RINOVA diamond is an IGI certified lab grown diamond — chemically, physically and optically identical to a mined diamond. Same hardness, same brilliance, same fire. The only difference is origin: ours are grown in a laboratory rather than dug out of the earth.

No. RINOVA works exclusively with lab grown diamonds. It is a deliberate choice — the same beauty, a clear and traceable origin, and typically 60–80% better value than a mined stone of equal quality.

Yes. Every centre stone is graded by IGI, the International Gemological Institute, and ships with its full report covering cut, colour, clarity and carat weight. You can verify the report number yourself on igi.org. Learn about the 4Cs

Not by looking. Even a trained jeweller cannot distinguish a lab grown diamond from a mined one with the naked eye or a loupe — it takes specialised laboratory equipment. Your IGI report states the origin honestly, as it should.

Almost everything we sell is made to order. Once your order is placed we select the centre stone, then our jewellers craft the piece — 6–8 business days in the atelier before it is dispatched. A small number of pieces are ready to ship and go out within 2 business days; those are marked as such.

It means your piece is made for you rather than pulled off a shelf — and it is why we can offer any stone shape in any metal without holding stock.

We ship worldwide from our atelier in Surat, India. If your country is not showing at checkout, email us and we will almost always find a way.

Prices are shown and charged in US dollars. Any exchange rate or foreign transaction fee applied by your own bank is outside our control.

All major credit and debit cards, plus the digital wallets shown at checkout. Payment is taken in full at the time of order — we do not offer instalment plans or financing.

Absolutely. Send us a sketch, a reference photo, or just an idea, and our design team will work it through with you — stone shape, setting, metal, engraving. Start a custom piece

No. All duties, import taxes and customs charges are included in the price you pay at checkout. Your parcel is shipped DDP — Delivered Duty Paid — so there is nothing to settle on arrival, in any country we ship to. If a courier ever asks you for money on delivery, contact us immediately and we will settle it directly.

Nothing. Free insured worldwide shipping on every order, fully tracked. Shipping details

No — a signature is not required, which makes delivery quicker. It also means the parcel may be left at the address you gave us, so please choose one where it can be left safely. Once it has been delivered there, it is with you.

It depends on the piece:

• Ready to ship — dispatched in 2 business days
• Made to order — 6–8 business days to craft, then dispatched
• Custom pieces — 8–10 business days, after the design is approved

Add 3–7 business days for transit, depending on your country and customs clearance. For a gift with a fixed date, we recommend ordering at least three weeks ahead.

Yes, fully insured until it reaches your hands. If anything goes wrong in transit, report it within 7 days and we will replace or refund the piece.

The easiest way: take a ring she already wears on the correct finger, measure its inside diameter in millimetres, and put that number into the converter on any ring product page — it returns the US size. Our ring size guide covers US, UK, EU, India and Japan sizes and shows you how to measure at home. If in doubt, email or WhatsApp us and we will walk you through it.

Most rings can be resized — message us and we will quote the work before you send anything. Eternity bands and certain settings cannot be resized, and we will tell you before you order if that applies to your piece. Within 30 days you also have the option of returning the ring instead.

Return most pieces within 30 days of delivery for a refund or exchange. Items must be unworn and returned with all certificates and original packaging. Engraved, resized and fully custom pieces are final sale unless faulty. Full returns policy

Every parcel is fully insured in transit. Email us with photographs within 7 days of the expected delivery date and we will replace or refund the piece. Caring for your jewelry

Yes. Because pieces are made to order there is no finished ring to photograph yet — but there is plenty we can show you. Email or WhatsApp us and we will send the IGI report for the centre stone we have selected, photographs of that stone, and for a custom design a 3D render you can approve or change before anything is set. Get in touch